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Last updated: August 29, 2026
These Terms of Service ("Terms", "Agreement") constitute a legally binding contract between EASTSTAR SOFTWARE DEVELOPMENT LTD ("Supafluence", "we", "us", or "our"), a company incorporated under the Companies and Allied Matters Act 2020 of the Federal Republic of Nigeria, and any person or entity accessing or using the Supafluence platform (collectively, "Users", "you", or "your").
Users include independent content creators, influencers, and creative talent (collectively, "Creators"), as well as brands, advertisers, agencies, and businesses (collectively, "Businesses" or "Brands").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Community Guidelines, and our Cookie Policy.
2.1 Eligibility: You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have full legal capacity to enter into binding agreements. If registering on behalf of a business entity, you warrant that you are authorized to bind that entity.
2.2 Account Credentials: You are responsible for safeguarding your login credentials and for all activities that occur under your account. You agree to notify us immediately at hi@supafluence.africa if you suspect unauthorized access.
2.3 Verification & KYC: Supafluence reserves the right to request valid government-issued identification or business registration documents to verify account identity. Falsification of identity or platform credentials will result in immediate termination.
3.1 Technology Marketplace: Supafluence operates solely as a discovery and software collaboration platform. Supafluence is not an employer, talent agency, joint venturer, partner, or franchisor of any Creator or Business.
3.2 Independent Contractors: Creators provide creative services as independent third-party contractors. Creators maintain artistic autonomy, control over their schedule, and the right to accept or decline any brief. Supafluence does not supervise, direct, or control the creative execution of deliverables.
4.1 Public Pricing: Creators set and publish their own service packages, deliverables, starting rates (in NGN, ZAR, KES, GHS, USD), revision allowances, and turnaround times.
4.2 Authentic Metrics: Follower numbers, views, and engagement metrics displayed on creator profiles must represent authentic, organic audience data. Use of bot networks, engagement pods, or fake followers is strictly prohibited.
4.3 Verification Badges: Verification badges are earned trust designations awarded at Supafluence's discretion based on audited metrics, delivery performance, and client reviews. Badges cannot be purchased and are non-transferable.
5.1 Briefs & Counteroffers: Businesses initiate collaborations by submitting structured briefs. Creators may accept, counteroffer, or decline.
5.2 Deal Summary Record: When a brief is accepted, the Deal Workspace generates an operational Deal Summary recording the agreed commercial terms (deliverables, price, deadline, revisions, usage rights). This summary documents the mutual commercial intent between the Creator and the Business. Any formal legal contract, bespoke warranties, or governing law are arranged independently between the parties.
6.1 0% Deal Commission: Supafluence charges 0% commission on direct deal compensation between Creators and Brands. Creators receive 100% of their negotiated payout.
6.2 Direct Settlement: Campaign payments are settled directly between the Business and Creator, unless an enterprise escrow addendum is contracted.
6.3 Subscriptions: Optional premium tiers (Creator Pro, Business Starter/Pro) are billed in advance via PCI-DSS compliant payment gateways. Subscriptions renew automatically unless cancelled prior to the renewal date.
6.4 Taxes: Users are independently responsible for calculating and remitting all applicable taxes (VAT, WHT, PIT, CIT) to the Federal Inland Revenue Service (FIRS) or relevant state tax authorities.
7.1 Submission: Creators must upload or link completed draft deliverables to the Deal Workspace on or before the agreed deadline.
7.2 Review Window: The Business has 5 business days following submission to approve the deliverable or request specific revisions within the agreed allowance.
7.3 Automated Acceptance: If the Business does not respond within 5 business days, the deliverable is deemed automatically and irrevocably accepted.
7.4 Out-of-Scope Revisions: Changes outside the original brief (e.g. script overhauls after filming) require an additional re-shoot fee of at least 50% of the deliverable rate.
8.1 Creator Authorship: Pursuant to the Copyright Act 2022 of Nigeria, the Creator retains underlying moral rights in their original content, voice, and likeness.
8.2 Commercial Licensing: Upon receipt of full agreed payment, the Creator grants the Brand the commercial license tier specified in the brief (Organic Social, 30-Day Paid Digital, 90-Day Paid Digital, or Full Commercial Perpetuity).
8.3 Prohibition of AI Voice & Likeness Cloning: Brands shall not use a Creator's voice, image, or likeness to train AI models, generate synthetic voice clones, or produce deepfakes without explicit written authorization.
9.1 Platform Independence: Supafluence is a software marketplace and deal facilitation tool. Supafluence is not a social media hosting network, publisher, or broadcaster, and does not host or distribute creator content to end consumers.
9.2 Independent Compliance: Any content published on third-party social media platforms (including Instagram, TikTok, YouTube, X) is published independently by the Creator and Business. Each party is solely responsible for ensuring compliance with any applicable advertising laws, trade regulations, and third-party platform rules that govern their off-platform activities.
9.3 No Platform Monitoring: Supafluence assumes no duty or obligation to monitor, police, or verify off-platform publications, disclosures, or third-party social media compliance.
Users shall not create, brief, or promote content involving unlicensed financial/crypto schemes, Ponzi schemes, banned skin bleaching or health products, counterfeit goods, illegal substances, hate speech, or defamatory material.
Both parties agree to maintain confidentiality regarding non-public campaign briefs, embargoed product details, and Deal Workspace communications until the authorized public launch date.
12.1 As-Is: The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. Supafluence does not guarantee specific campaign ROI, conversion rates, or reach.
12.2 Liability Cap: To the maximum extent permitted by Nigerian law, Supafluence's aggregate liability arising out of or relating to this Agreement is strictly limited to the fees paid by you to Supafluence in the preceding 12 months, or ₦50,000 NGN, whichever is greater.
13.1 Governing Law: These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
13.2 Arbitration: Any dispute not resolved through amicable consultation within 30 days shall be referred to and finally resolved by binding arbitration under the Arbitration and Mediation Act 2023 of the Federal Republic of Nigeria, seated in Lagos State, Nigeria, before a sole arbitrator.
EASTSTAR SOFTWARE DEVELOPMENT LTD
Contact: hi@supafluence.africa
Lagos State, Federal Republic of Nigeria